There is a lot of hard work and love that goes behind each piece that goes out of our studio. We make sure that each piece is well made, inspected for any defect, and packaged with a love note before sending it to our customer. However sometimes things don’t work out, and in such cases, we are happy to help you get that perfect outfit for you. If you’d like to exchange or return your outfit, please write to us at yasitec98@gmail.com/+91-7727976644 with your order number and reason for exchange/return within 2 days of receiving your order. Our team will get back to you with the exchange/return procedure. Please follow the steps and ship the product back to us within the timeline stated.
Returns Policy:
If you are dissatisfied with your garment’s fit or quality and would like to return it, the following terms and conditions apply for the return procedure-
- The customer will have to raise a return request from their Yasi account, within 3 days of the delivery of the product.
- The customer will have to log in to their account to return the product. Once logged in, click on the “Returns” option to proceed and follow the steps mentioned therein to initiate the procedure.
- The customer will have to self-ship the products within 48 hours after the exchange request is raised. The courier amount will be strictly borne by the customer and will be non-refundable.
- In case of Self-shipped returns, the customer will be asked to share a copy of the courier receipt at yasitec98@gmail.com. In this case, an amount up to Rs. 100 will be reimbursed to the customer’s online wallet with Yasi. This will be done after the quality check of all the received items.
- Please make sure that the returned items are packed securely to prevent any loss or damage during transit.
- The customer will have to mention their details of name, address, and phone number on the parcel before sending the courier out.
- The return process can be availed up to 2 times only, post which only size exchanges will be provided in the garment ordered.
- For all self-shipped returns, please use a reliable courier service.
- The address for Self-Shipped Returns is: Yasi, Sumer Nagar, Kishangarh, Madanganj, Kishangarh, Ajmer Road, Rajasthan – 305801.
- (M) : (+91)7727976644
- All returned items must be unused and unwashed for hygiene reasons.
- The item should be returned with the original packaging and tags. Items without tags will strictly not be accepted.
- Items on sale will not be applicable for returns or exchange/alteration.
- Sale items are non-refundable and cannot be canceled under any circumstances.
- In case of a return, the amount paid for the garment will be credited to the customer in their account, on www.yasiattire.com after deducting the shipping/COD charges paid.
- Only after the Quality Check of the garment is performed by our team, and the garment is found in proper condition, will the amount for the returned garment be reimbursed by the client.
- Shipping Charges and COD charges shall be non-refundable.
- In case you receive a damaged/defective product, please notify us within 24 hours of receipt of the product. We might request you to share snapshots at yasitec98@gmail.com. Our representative will get in touch with you for the same.
PLEASE NOTE: Any returned item received by us that does not meet the above-mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
For any concerns/queries-Please contact us at yasitec98@gmail.com or (+91)7727976644.
Exchange Policy:
If you are unhappy with your garment fit or quality and would like to exchange it for another size, the following terms and conditions apply for the exchange procedure-
- The customer will have to raise an exchange request from their Yasi account, within 5 days of the delivery of the product.
- The customer will have to log in to their account to exchange the product. Once logged in, click on the “Exchange” option to proceed and follow the steps mentioned therein to initiate the procedure.
- The customer will have to self-ship the products within 48 hours after the exchange request is raised. The courier amount will be strictly borne by the customer and will be non-refundable.
- For a self-shipped exchange, the customer may be asked to share a copy of the outgoing courier receipt at yasitec98@gmail.com.
- We request you to please make sure that the returned items are packed securely to prevent any loss or damage during transit.
- For all self-shipped exchanges, please use a reliable courier service.
- The address for Self-Shipped Returns is:
- Yasi, Sumer Nagar, Kishangarh, Madanganj, Kishangarh, Ajmer Road, Rajasthan – 305801.
(M) : (+91)7727976644 - Items for exchange must be unused and unwashed for hygiene reasons.
- The items should be returned with original packaging and tags. Items without tags will strictly not be accepted.
- Items on sale will not be applicable for returns or exchange/alteration.
- Sale items are non-refundable and cannot be cancelled under any circumstances.
- Once the exchange garment is received by us, only after the Quality Check of the garment is performed by our team, and the garment is found in proper condition, will the new garment go out in exchange. Since we are a made-to-order brand, the exchange timeline can take up to 15 to 20 working days.
PLEASE NOTE: Any returned item received by us that does not meet the above-mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
For any concerns/queries-Please contact us at yasitec98@gmail.com or (+91)7727976644.